All the details!
There’s lots of important park information on this page. Please review the information before arriving at the park. You can also download this information in .pdf format.
Falls Reserve 2024 Information
Contacting Park Staff
The gatehouse is currently open:
Monday to Wednesday – 10:00 a.m. to 4:00 p.m.
Thursday – 10:00 a.m. to 6:00 p.m.
Friday – 10:00 a.m. to 8:00 p.m.
Saturday – 8:00 a.m. to 8:00 p.m.
Sunday – 8:00 a.m. to 6:00 p.m.
On Thanksgiving weekend the gatehouse will be open:
Thursday October 10 – 10:00 a.m. to 8:00 p.m.
Friday October 11 – 10:00 a.m. to 10:00 p.m.
Saturday October 12 – 8:00 a.m. to 10:00 p.m.
Sunday October 13 – 8:00 a.m. to 6:00 p.m.
Monday October 14 – 8:00 a.m. to 4:00 p.m.
To reach staff please send an email to [email protected] or call 519-524-6429 (Toll Free: 1-877-
325-5722) and leave a message. For general questions or to report an issue, feel free to approach staff in the park.
Day-Use Visitors
Day-use visitors are welcome to enter the park from 5:00 a.m. to 8:00 p.m. Visitors must leave the park by 10:00 p.m. If the gatehouse is closed when you arrive, please use the self service kiosk to make your permit payment. From September 3 to October 14, 2024 day-use admission is $15 per vehicle. Payment may also be dropped in the “Tin Man” drop box if you have cash.
Campers
On-line campsite reservations for 2024 are open.
Camping Reservations
You can also make changes to your booking or cancel a reservation on-line by searching your booking.
Arriving campers with reservations are asked to follow the instructions provided in the booking reminder email that will be sent to you. Details about bookings, arrivals, departure and site occupancy can be found in the email confirmation provided to each customer following booking process.
Campers are welcome to use the self-serve pay kiosk at the park entrance. You can purchase overnight campsite permits and additional camp vehicle permits at the kiosk. Once your purchase is made (using a credit or debit card) the kiosk will print a permit for the customer and open the automatic gate arm.
Seasonal Camping Guide
A guide has been developed for seasonal campers who are spending the whole camping season at the park. The guide is posted below:
2024 Seasonal Camping Guide
Arriving at the Conservation Area
Please, no early campsite arrivals. Staff need time to complete campsite maintenance and ensure all campsites are ready for arrivals. Campsite check-in time is between 2:00 p.m. and 8:00 p.m. daily. If you must arrive late, please notify the park before 8:00 p.m.
A reservation or booking is not your camp permit.
All arriving campers are to park ahead of the gatehouse upon arrival and check-in with park staff to obtain a camp permit. If no park staff are available at gatehouse, arriving campers may use the one-time-use access barcode provided with your booking reminder email to open park gates and then proceed to your campsite. Campers are not to share this barcode with other arriving quests. Park staff will assist you later to provide you with a camp permit and gate entry barcode for the duration of your stay.
- Note: barcode gate access begins at 2:00 p.m. on your arrival date. Barcode gate access will not activate for early arrivals.
- Campsite reservations are based on nightly campsite accommodation from 2:00 p.m. daily to noon the following day. Early arrivals and late departure are subject to additional fees.
- Campsite check-in is after 2:00 p.m. on date of arrival.
- Campsite check-out is before noon on date of departure.
- Arriving prior to 8:00 p.m. to set up your campsite is appreciated. Noise from setting up a campsite can disturb other campers during quiet times. If late arrival is necessary, please set up quickly and keep noise to a minimum.
Please let Park Staff know if garbage is left on the campsite when you arrive or if the campsite does not meet your expectations. Park Staff will attend to the matter and notify the prior occupants of the campsite.
Renewing and Vacating You Campsite
- Campsite renewal is before noon, subject to availability. After noon, all sites schedule to leave or that have not been renewed will be available to new campers.
- Check-out time for campsite is by noon on date campsite permit expires.
- Campers are responsible to clean-up and remove all garbage and unwanted belongings from the campsite on departure.
Respectful camper etiquette is to leave the campsite cleaner than when you arrived.
Shortening Your Stay
Campers make a choice to shorten their stay for many reasons. Some of these factors are beyond the control of the staff and park operations. Shortening your stay has financial implications for the park and reduces opportunities for other visitors to camp or extend their stay.
- No Refunds towards shortening your stay on holiday weekends or on minimum stay requirements.
- No Refunds on Additional Vehicle or Additional Adult permits issued. Additional Vehicle or Additional Adult permits are not transferable.
- No Refunds on terminated permits due to park eviction.
- No Refunds due to inclement weather or insect pests.
- No Refunds of any sort will be approved through park or gatehouse staff other than refunds in-line with reservation, cancellation or change policies.
- NO CASH REFUNDS
Refunds require approval by the Park Superintendent.
An Application for Refund of Penalty Fee Form must be completed and submitted with all necessary documentation to support the refund request. Refund application requests must be received by our office within 6 months of your camping trip departure date. Application may take 6-8 weeks to process. You will be notified by email of whether or not your refund request has been approved or denied.
Campsite Amenities / Acceptable Gear and Equipment
- All campsites include one picnic table and a designated fire pit. Relocating of fire pit is prohibited.
- Serviced campsites include one electrical service connection and one water hook-up connection.
- Selected campsites have sewer hook-up connection.
- One vehicle permit is included with your campsite registration. All other vehicles checking into the campsite must purchase an Additional Vehicle permit at time of arrival.
- A maximum of 2 vehicles are allowed to park on the campsite at any time. All other visitor vehicles must park in designated parking areas. New visitors are not permitted entry after 8:00 p.m.
- You are allowed up to 3 pieces of sheltered equipment on your campsite if space permits (including a dining tent/tarp). Only one piece of sheltered camping equipment can be: a tent trailer, travel trailer, house trailer, motor home, camper van or self-propelled camping unit.
Domestic Animals (Dogs and Cats) in the Conservation Area
Dogs and cats are welcome at the Conservation Area. No other domestic animals are permitted in the park. As a pet owner it’s your responsibility to ensure attention is given to your animal to prevent nuisance behaviour and to comply with these rules in the Conservation Area.
Barking dogs are an annoyance that disturbs other park guests. Dogs found disturbing others, including nuisance barking, will be evicted from the Conservation Area.
Domestic Animal Rules at the Conservation Area
- All cats and dogs are to be secured by a minimum 2-metre leash at all times in the Conservation Area.
- No person shall allow their dog to bark excessively or allow their pet to disturb other persons in the Conservation Area.
- Only 2-dogs allowed per campsite to prevent excessive barking.
- Animals shall not be left unattended at any time, either at the campsite, in a vehicle/trailer/tent or any other area of the Conservation Area.
- Animals are not allowed in park buildings including washrooms or showers facilities.
- Clean up after your pet – stoop and scoop and dispose of pet waste appropriately. Do not toss waste baggies into treed areas or leave waste baggies along trail edges.
As dog or cat owner, if you feel you cannot meet these rules we ask that you leave your animal at home or at a kennel.
General Rules and Being Respectful
- Park quiet time is from 10:00 p.m. to 8:00 a.m. nightly. Radios, audio equipment and loud behavior are prohibited during quiet times. Please remember that loud voices, group laughter and vulgar or insulting language can be disturbing to other campers. Be considerate of others during quiet times.
- Radios and audio equipment is now prohibited during all times in the Cedar campground area and at secluded Radio Free tent campsites.
- Be considerate of other campers; respect the rules of the Conservation Area. Excessive noise and/or behaviour that may disturb other persons is prohibited.
- Abusive or insulting language towards park staff or other persons is NOT tolerated and will result in termination of permit and eviction from the property.
- Alcohol Beverages -may be consumed responsibly at the campsite ONLY; alcohol is prohibited in all other areas of the Conservation Area including all pavilions and all day use areas.
- Cannabis – the use of cannabis shall not interfere with the enjoyment of other campers at the Conservation Area. Respect and consideration of others is encouraged. Anyone knowingly or unknowingly disturbing others with the use of cannabis will be asked to take all measures to prevent this disturbance. Anyone NOT willing to comply with this reasonable responsibility will be asked to leave the Conservation Area.
- Illegal Narcotics and Drugs – the use of, soliciting or selling illegal narcotics, or illegal drugs within the Conservation Area is strictly prohibited and will be reported to the Police.
- Firewood – buy locally as invasive pests in firewood can destroy our forests. Bagged firewood is available and sold at the Park Gatehouse. The use or removal of live tinder/wood from natural areas within the Conservation Area is prohibited and not to be used as campfire wood.
- Cleanliness of campsite – It is the responsibility of the permit holder to keep the campsite clean and litter free at all times. Scattered trash or litter is unacceptable and may result in termination of campsite permit.
Vehicle Operation
The maximum posted speed limit on roads within the Conservation Area is 20km/hr, unless posted otherwise.
All operators of vehicles traveling on roadways are expected to obey the posted speed limits and use caution at all times.
For the safety of everyone in the Conservation Area, operators of vehicles should reduce speed while traveling on gravel sections of roadway within campground areas.
Riding in the box of pick trucks or on the outside of motor vehicles is strictly prohibited.
The use or possession of alcohol or cannabis while operating a motor vehicle is strictly prohibited. The OPP will be notified if impairment is suspected.
Shortening Your Stay
Many factors are considered when campers make a choice to shorten their stay. Some of these reasons are beyond the control of the park and the operations. Shortening your stay has financial implications for the operations of the park and limits the opportunity to camp or extend a stay for other campers.
- No Refund towards shortening your stay on holiday weekends or on minimum stay requirements.
- No Refunds on Additional Vehicle or Additional Adult permits issued. Additional Vehicle or Additional Adult permits are not transferable.
- No Refunds on terminated permits due to park eviction.
- No Refunds due to inclement weather or insect pests.
- No Refunds of any sort will be approved through park or gatehouse staff other than refunds in-line with reservation, cancellation or change policies.
- NO CASH REFUNDS
Refunds require approval by the Park Superintendent and may take up to 30 days to process.
Waste Disposal
The Conservation Area provides waste disposal services of campsite waste material only. Large items and hazardous waste is non-acceptable material to leave at the Conservation Areas disposal site as dumpsters will be monitored.
Acceptable Disposal Waste
Food waste, biodegradable waste, disposable food utensils and small item packaging are acceptable disposable items at the Conservation Area.
Campers are also encouraged to separate recyclables from acceptable waste and place in the proper waste bin provided.
Non-Acceptable Disposal Waste
Discarded furniture, mattresses, appliances, construction material, BBQs, bikes, batteries, vehicle or camping unit parts and or any hazardous items are NOT permitted for disposal at the Conservation Area.
Everyone needs to do their part to keep our Conservation Area clean and reduce waste disposal costs.
Camper Conduct
There is one basic rule in the Conservation Area: Have respect and consideration for your fellow visitors and the park environment.
Under the Conservation Authorities Act, the permit holder is responsible for the conduct of all campsite occupants and could be charged with an offence or immediately evicted from the park based on the actions of the occupants on the registered campsite.
The Conservation Authorities Act and other legislation governing behaviour can be reviewed at the conservation area office, our website www.mvca.on.ca, and on the e-laws website at www.e-laws.gov.on.ca.
These rules are enforced by the Conservation Area Park Officers and Staff who have the power and the authority to charge or evict any person(s) from the park property whom are found in violation of an offence or park rule.
Many of the listed offences or park rules could result in eviction from the Conservation Area. Evicted visitors will not receive a refund and are prohibited from use of the property.
Zero Tolerance Policy
Falls Reserve Conservation Area has a Zero Tolerance Policy towards verbal or physical abuse of staff or other park visitors.
Anyone using verbal or physical abuse towards park staff will not be given or provided service, issued a permit to access the park, and will be asked to leave the park property without question. If police assistance is needed, charges may be laid.
NO REFUNDS available at any time as a result of persons being disrespectful or that present verbal or physical abuse towards staff.
Your camping privileges may be revoked anytime without refund at the discretion of the Superintendent or designate. At any such occurrence those in violation shall leave the property immediately without question.